EXTENDED RETURNS

We’re up and running as always and you now have longer to return!

AUSTRALIA & INTERNATIONAL RETURNS

    FAST, TRACKABLE & COST EFFECTIVE using the returns portal​

    For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Please use a trackable service and keep your proof of postage receipt until after your refund is processed.​

    You've got 60 days to send something back to us from the day you receive it.

  • 1

    Repack your items.

  • 2

    Login to our returns portal. You will need your order number and email/last 4 digits of your phone number.

  • 3

    Select your preferred return option (Print returns label at home or in store options).

  • 4

    Once you have processed your return in the portal you're ready to post it off! Make sure you keep proof of postage!

  • 5

    Keep an eye on your return tracking. You'll get an email once we receive your returned item.

START A RETURN

Good to know...

We've gone paperless! You'll no longer receive a delivery note in your parcel.

We cannot offer refunds on pierced jewellery, beauty products & fashion masks or swimwear & underwear if the hygiene seal is not in place or has been broken.