“Refund was approved and back in my account the same day.” — Deliver+ customer
The soft halo of this knit is the first thing you notice - it catches the light just enough to make a plain crew neck feel considered rather than basic. The boxy cut means it sits generously through the body, which makes it one of those jumpers you actually want to spend a day in. Worn as the model has it here - over wide-leg denim jeans - it nails that off-duty balance of comfort and put-together. The proportions do the work: volume on top, straight through the leg, nothing overthought. For a casual Sunday with friends or a low-key family gathering, throw it on with barrel-leg trousers and chunky hoop earrings to keep things current. It also layers well under a longline coat when the temperature drops, with the ribbed cuffs peeking out for a neat finish. A jumper that earns its place in the regular rotation.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, for hygiene reasons, some of our items cannot be returned or refunded, including; Underwear, Pierced Jewellery, Grooming Products and Fragrance.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
The soft halo of this knit is the first thing you notice - it catches the light just enough to make a plain crew neck feel considered rather than basic. The boxy cut means it sits generously through the body, which makes it one of those jumpers you actually want to spend a day in. Worn as the model has it here - over wide-leg denim jeans - it nails that off-duty balance of comfort and put-together. The proportions do the work: volume on top, straight through the leg, nothing overthought. For a casual Sunday with friends or a low-key family gathering, throw it on with barrel-leg trousers and chunky hoop earrings to keep things current. It also layers well under a longline coat when the temperature drops, with the ribbed cuffs peeking out for a neat finish. A jumper that earns its place in the regular rotation.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, for hygiene reasons, some of our items cannot be returned or refunded, including; Underwear, Pierced Jewellery, Grooming Products and Fragrance.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” — Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Plus Super Soft Crew Neck Jumper against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.