“Refund was approved and back in my account the same day.” — Deliver+ customer
A moisturising shampoo developed for gentle daily cleansing of delicate, dry and curly hair from age 17. The concentrated gel formula with plant-derived ingredients washes the hair and scalp while helping maintain hydration and comfort during cleansing, leaving hair soft, smooth and refreshed with a subtle scent of bergamot and coconut nectar. Coconut oil nourishes and helps protect against dryness, orange flower hydrolate tones and refreshes during washing, while conditioning ingredients and vegetable glycerin help improve softness, manageability and moisture balance. DIRECTIONS: Apply a small amount to wet hair and gently wash, massaging the scalp. Rinse with lukewarm water. Repeat if needed. GOOD TO KNOW: 94% ingredients of natural origin | Vegan formula | Dermatologically tested | Free from GMOs, silicones, gluten, mineral oils, parabens and microplastics
Aqua (Water), Sodium Laureth Sulfate, Cocamidopropyl Betaine, Glycerin, Coco-Glucoside, Cocos Nucifera (Coconut) Oil, Guar Hydroxypropyltrimonium Chloride, Citrus Aurantium Dulcis (Orange) Flower Water, Sodium Chloride, PEG-7 Glyceryl Cocoate, Disodium EDTA, Sodium Benzoate, Parfum (Fragrance), Limonene, Linalool, Citric Acid.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, for hygiene reasons, some of our items cannot be returned or refunded, including; Underwear, Pierced Jewellery, Grooming Products and Fragrance.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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A moisturising shampoo developed for gentle daily cleansing of delicate, dry and curly hair from age 17. The concentrated gel formula with plant-derived ingredients washes the hair and scalp while helping maintain hydration and comfort during cleansing, leaving hair soft, smooth and refreshed with a subtle scent of bergamot and coconut nectar. Coconut oil nourishes and helps protect against dryness, orange flower hydrolate tones and refreshes during washing, while conditioning ingredients and vegetable glycerin help improve softness, manageability and moisture balance. DIRECTIONS: Apply a small amount to wet hair and gently wash, massaging the scalp. Rinse with lukewarm water. Repeat if needed. GOOD TO KNOW: 94% ingredients of natural origin | Vegan formula | Dermatologically tested | Free from GMOs, silicones, gluten, mineral oils, parabens and microplastics
Aqua (Water), Sodium Laureth Sulfate, Cocamidopropyl Betaine, Glycerin, Coco-Glucoside, Cocos Nucifera (Coconut) Oil, Guar Hydroxypropyltrimonium Chloride, Citrus Aurantium Dulcis (Orange) Flower Water, Sodium Chloride, PEG-7 Glyceryl Cocoate, Disodium EDTA, Sodium Benzoate, Parfum (Fragrance), Limonene, Linalool, Citric Acid.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, for hygiene reasons, some of our items cannot be returned or refunded, including; Underwear, Pierced Jewellery, Grooming Products and Fragrance.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” — Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Coconut & Orange Vibes Shampoo 200ml against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
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XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.