“Refund was approved and back in my account the same day.” — Deliver+ customer
The boxy crop sits right at the hip, which means it works hardest when paired with high-waisted bottoms - the model here wears it with light-wash wide-leg jeans and it's an easy combination that lets the jacket do the talking. The ribbed trim at the cuffs and hem pulls the whole shape together, stopping it from reading as overly casual despite the fluffy texture. Zip it all the way up on a cold afternoon out and the funnel neck keeps draughts out without needing a scarf. Come evening, throw it over a simple fitted top and straight-leg trousers for a low-effort look that still feels considered. It's the kind of jacket that earns its place in the rotation from autumn right through to late winter - equally at home on a trip to the market, a casual catch-up with friends, or layered over a hoodie on a weekend away.
Main: 100% Polyester Model wears size 16.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, for hygiene reasons, some of our items cannot be returned or refunded, including; Underwear, Pierced Jewellery, Grooming Products and Fragrance.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
The boxy crop sits right at the hip, which means it works hardest when paired with high-waisted bottoms - the model here wears it with light-wash wide-leg jeans and it's an easy combination that lets the jacket do the talking. The ribbed trim at the cuffs and hem pulls the whole shape together, stopping it from reading as overly casual despite the fluffy texture. Zip it all the way up on a cold afternoon out and the funnel neck keeps draughts out without needing a scarf. Come evening, throw it over a simple fitted top and straight-leg trousers for a low-effort look that still feels considered. It's the kind of jacket that earns its place in the rotation from autumn right through to late winter - equally at home on a trip to the market, a casual catch-up with friends, or layered over a hoodie on a weekend away.
Main: 100% Polyester Model wears size 16.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, for hygiene reasons, some of our items cannot be returned or refunded, including; Underwear, Pierced Jewellery, Grooming Products and Fragrance.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” — Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Plus Textured Faux Fur Funnel Neck Jacket against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.