“Refund was approved and back in my account the same day.” — Deliver+ customer
A cold-weather Saturday calls for this scarf. It's the kind of piece you reach for when you want your outerwear to do the talking - throw it over a leather or faux-leather coat the way the model wears it here, and the contrast between the structured jacket and the soft, voluminous wrap does all the work for you. It sits high around the neck without needing to be pinned or tucked, which makes it genuinely practical on a blustery commute or a morning market run. For a more casual look, let both ends hang loose over a chunky knit and straight-leg jeans with trainers. The two-tone fade means it naturally picks up tonal dressing - anything in the same warm, earthy family will sit alongside it without clashing. It's not a scarf that disappears into an outfit; it becomes part of it.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, for hygiene reasons, some of our items cannot be returned or refunded, including; Underwear, Pierced Jewellery, Grooming Products and Fragrance.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
A cold-weather Saturday calls for this scarf. It's the kind of piece you reach for when you want your outerwear to do the talking - throw it over a leather or faux-leather coat the way the model wears it here, and the contrast between the structured jacket and the soft, voluminous wrap does all the work for you. It sits high around the neck without needing to be pinned or tucked, which makes it genuinely practical on a blustery commute or a morning market run. For a more casual look, let both ends hang loose over a chunky knit and straight-leg jeans with trainers. The two-tone fade means it naturally picks up tonal dressing - anything in the same warm, earthy family will sit alongside it without clashing. It's not a scarf that disappears into an outfit; it becomes part of it.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, for hygiene reasons, some of our items cannot be returned or refunded, including; Underwear, Pierced Jewellery, Grooming Products and Fragrance.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” — Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Oversized Two Tone Tassel Fluffy Scarf against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.