“Refund was approved and back in my account the same day.” — Deliver+ customer
The ruching is what makes these boots work. That gathered, lived-in texture does the heavy lifting so the rest of your outfit doesn't have to. The kitten heel and pointed toe keep things refined while the slouchy shaft leans into something more effortless - it's a combination that's particularly strong with a fitted mini dress or a going-out skirt worn bare-legged. The low heel means you're not clock-watching by midnight, which makes these a solid pick for bar nights, drinks with friends, or anywhere that involves actual walking between venues. Style them as the model does - bare legs and a shorter hemline - to let the full length of the boot show. If you're reaching for trousers, tuck into slim-cut styles so the silhouette of the boot isn't lost. A simple going-out top tucked into a high-waisted mini keeps the focus exactly where it should be: from the knee down.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, for hygiene reasons, some of our items cannot be returned or refunded, including; Underwear, Pierced Jewellery, Grooming Products and Fragrance.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
The ruching is what makes these boots work. That gathered, lived-in texture does the heavy lifting so the rest of your outfit doesn't have to. The kitten heel and pointed toe keep things refined while the slouchy shaft leans into something more effortless - it's a combination that's particularly strong with a fitted mini dress or a going-out skirt worn bare-legged. The low heel means you're not clock-watching by midnight, which makes these a solid pick for bar nights, drinks with friends, or anywhere that involves actual walking between venues. Style them as the model does - bare legs and a shorter hemline - to let the full length of the boot show. If you're reaching for trousers, tuck into slim-cut styles so the silhouette of the boot isn't lost. A simple going-out top tucked into a high-waisted mini keeps the focus exactly where it should be: from the knee down.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, for hygiene reasons, some of our items cannot be returned or refunded, including; Underwear, Pierced Jewellery, Grooming Products and Fragrance.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” — Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Faux Suede Ruched Kitten Heel Ankle Boots against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.