“Refund was approved and back in my account the same day.” — Deliver+ customer
A boot that earns its place on rotation from the first wear. The low block heel means these work for the long haul - a full day out, a weekend market, a casual dinner where you're on your feet more than you planned. The sock-fit upper keeps the ankle looking neat without the fuss of lacing or buckles, and the square toe grounds the whole look with a bit of attitude. Style them with a midi skirt and a fitted knit tucked in at the waist, letting the boot sit just below the hem for that clean leg-to-boot transition. They work equally well with straight-leg jeans cropped just above the shaft, or over-the-knee socks for a layered autumn look. The ribbed block heel adds enough lift to feel intentional without tipping into occasion-wear territory, so these sit comfortably in that sweet spot between dressed-up and everyday. A reliable go-to when you want your footwear to do the talking without overcomplicating the rest of the outfit.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, for hygiene reasons, some of our items cannot be returned or refunded, including; Underwear, Pierced Jewellery, Grooming Products and Fragrance.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
A boot that earns its place on rotation from the first wear. The low block heel means these work for the long haul - a full day out, a weekend market, a casual dinner where you're on your feet more than you planned. The sock-fit upper keeps the ankle looking neat without the fuss of lacing or buckles, and the square toe grounds the whole look with a bit of attitude. Style them with a midi skirt and a fitted knit tucked in at the waist, letting the boot sit just below the hem for that clean leg-to-boot transition. They work equally well with straight-leg jeans cropped just above the shaft, or over-the-knee socks for a layered autumn look. The ribbed block heel adds enough lift to feel intentional without tipping into occasion-wear territory, so these sit comfortably in that sweet spot between dressed-up and everyday. A reliable go-to when you want your footwear to do the talking without overcomplicating the rest of the outfit.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, for hygiene reasons, some of our items cannot be returned or refunded, including; Underwear, Pierced Jewellery, Grooming Products and Fragrance.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” — Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Faux Suede Low Block Heel Square Toe Ankle Boots against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.