“Refund was approved and back in my account the same day.” — Deliver+ customer
The gathered faux suede around the ankle is what sets these apart from a standard ankle boot - it softens the whole silhouette and gives them a more relaxed, lived-in look straight out of the box. The block heel keeps things grounded, adding just enough height to lengthen the leg without the effort of a stiletto. Style them as the model does - bare-legged with a mini or shorts - to let the ankle detail do its thing. They work equally well tucked under straight-leg jeans or peaking out beneath a midi skirt, where the square toe adds a modern edge. Ideal for weekend plans, casual dinners, or nights out where you want something that looks considered but feels effortless to wear all evening.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, for hygiene reasons, some of our items cannot be returned or refunded, including; Underwear, Pierced Jewellery, Grooming Products and Fragrance.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
The gathered faux suede around the ankle is what sets these apart from a standard ankle boot - it softens the whole silhouette and gives them a more relaxed, lived-in look straight out of the box. The block heel keeps things grounded, adding just enough height to lengthen the leg without the effort of a stiletto. Style them as the model does - bare-legged with a mini or shorts - to let the ankle detail do its thing. They work equally well tucked under straight-leg jeans or peaking out beneath a midi skirt, where the square toe adds a modern edge. Ideal for weekend plans, casual dinners, or nights out where you want something that looks considered but feels effortless to wear all evening.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, for hygiene reasons, some of our items cannot be returned or refunded, including; Underwear, Pierced Jewellery, Grooming Products and Fragrance.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” — Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Faux Suede Low Block Heel Square Toe Ankle Boots against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.