“Refund was approved and back in my account the same day.” — Deliver+ customer
The longline cut does most of the work here. It sits mid-calf, so it moves with you rather than restricting your stride, and the drawstring waist means you can pull it in for a more defined shape or leave it loose on low-effort days. The faux fur-trimmed hood is the standout detail - voluminous enough to make a statement but practical enough that you'll actually want it up on a grey January morning. The model wears hers open over wide-leg dark denim with a fitted top and patent loafers, which is exactly the right call - the coat has enough going on that what's underneath can stay simple. It works just as well belted over a midi dress for a Sunday afternoon out, or thrown over a hoodie and trainers for a weekend run around the market. The press-stud front gives it a more put-together finish than a standard zip-up parka, so it reads as intentional rather than just practical.
Body: 100% Polyester Model wears size 10.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, for hygiene reasons, some of our items cannot be returned or refunded, including; Underwear, Pierced Jewellery, Grooming Products and Fragrance.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
The longline cut does most of the work here. It sits mid-calf, so it moves with you rather than restricting your stride, and the drawstring waist means you can pull it in for a more defined shape or leave it loose on low-effort days. The faux fur-trimmed hood is the standout detail - voluminous enough to make a statement but practical enough that you'll actually want it up on a grey January morning. The model wears hers open over wide-leg dark denim with a fitted top and patent loafers, which is exactly the right call - the coat has enough going on that what's underneath can stay simple. It works just as well belted over a midi dress for a Sunday afternoon out, or thrown over a hoodie and trainers for a weekend run around the market. The press-stud front gives it a more put-together finish than a standard zip-up parka, so it reads as intentional rather than just practical.
Body: 100% Polyester Model wears size 10.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, for hygiene reasons, some of our items cannot be returned or refunded, including; Underwear, Pierced Jewellery, Grooming Products and Fragrance.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” — Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Faux Fur Trim Hooded Parka against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.