These are the legal terms and conditions under which We or Concessionaire Brands supply the products (“Products”) listed on our website www.BOOHOOMAN.com (“our site”) to you. Please read these terms and conditions carefully before ordering any Products from our site. Using our site indicates that you accept these terms and conditions together with our Privacy Notice and Terms of Use regardless of whether or not you choose to register with us. If you do not accept these terms and conditions, our Privacy Notice or our Terms of Use do not use our site.
1.1. Our site is operated by BoohooMAN.com UK Limited (“We”, "us, "our", or “BoohooMAN”). We are a company registered in England and Wales under company number 05723154 and with our registered office at 49-51 Dale Street, Manchester, England M1 2HF. Our UK VAT number is 185 4874 61. Options to contact us can be found on our contact us page.
1.2. If we need to contact you, we will do so by writing to you at the e-mail address or postal address you provided to us in your order, unless you have asked us to contact you by any other means. When we use the words “writing” or “written” in these terms, this includes e-mails.
2.1. Where you place an order on our site for a Product sold by BoohooMAN, the Contract for the sale of the Product is between you and BoohooMAN.
2.2. Where you place an order on our site for a Product sold by a third party seller (a "Concessionaire Brand"), DBZ Marketplace Online Limited 49-51 Dale Street, Manchester, M1 2HF registered no. 13135555 acts as the Concessionaire Brand's disclosed agent and not as principal. This means the Contract for the sale of such Products is made between you and the relevant Concessionaire Brand, on the terms set out in these terms and conditions. Other than concluding sales as a disclosed agent on the Concessionaire Brands’ behalf, DBZ Marketplace Online Limited has no responsibility to you in respect of Contracts made with any Concessionaire Brands and all references in the remainder of these terms and conditions to "We", "us" or "our" shall be deemed to refer to the relevant Concessionaire Brand. Click here for a full list of our Concessionaire Brands.
3.1. Some restrictions are placed on the extent to which We accept orders from specific countries. These restrictions can be found on our “Deliveries” page here.
3.2 If we are unable to accept your order, we will inform you of this and will not charge you for the Product(s). This may happen in circumstances, including (but not limited to) where the Product(s) is/are out of stock, because of unexpected limits on our resources which we could not reasonably plan for, or because we have identified an error in the price or description of the Product(s).
4.1 The images of the Products on our site and in our other advertising materials are for illustrative purposes only and may be subject to digital and/or AI modification. Your Products may vary slightly from those images. Although We have made every effort to display and print the colours of the Products accurately, We cannot guarantee that your device or computer's display of the pictures, or the pictures in our other advertising materials, accurately reflect the colours of the Products that will be delivered to you.
4.2 Whilst we take reasonable care to ensure accuracy, all sizing and measurements of Products detailed on our site are approximate. We cannot guarantee that all details are always accurate, complete, or error free.
4.3 All our Products are sold on the basis that they are suitable for domestic and private use only. As such, none of our Products are intended for use in connection with any business purpose.
5.1. You may only purchase Products from us if:
(a) you are legally capable of entering into a binding contract with us (for example, in England and Wales you must be at least 18 years old);
(b) you are an authorised user of the credit or debit card or payment account used to pay for your order (ie PayPal, Clearpay, Klarna); and
(c) you are resident in a country that we deliver to (please see our “Deliveries” page for further information).
6.1. Once you have placed your order, you should receive an e-mail from us acknowledging that We have received your order (but please contact us if you do not receive this e-mail). Please note this does not mean that your order has been accepted or that a contract has been formed between you and us. All orders are subject to availability and acceptance by us (which We may refuse for any reason).
6.2. After you submit your order, We immediately contact your bank or card issuer for authorisation to take payment from your account. We will not process your order until payment has been received in full. If we accept your order We will confirm this to you by sending you a further e-mail (“Dispatch Confirmation”) confirming the Product is being processed ready for dispatch at which point the contract between us ("Contract") will be formed.
6.3. As soon as you place your order, We start to process your order which means you will not be able to change it before delivery, but you may be able to return your Products under clause 10 of these terms and conditions or under our Returns Policy.
6.4. From time to time We may make minor changes to a Product to reflect changes in relevant laws and regulatory requirements.
6.5. These terms and conditions, and any Contract between us, are only in the English language. You should keep a copy of these terms and conditions and your order for future reference.
7.1. We will seek to fulfil your order by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then as soon as reasonably possible (depending on the delivery service you have selected). In any event, delivery will take place no more than 30 days after the day your Contract is entered into.
7.2. If no one is available at your address to take delivery and the Products cannot be posted through your letterbox or left in a safe place, and/or if you do not collect the Products from an address notified to you by our carrier within the time period notified to you by our carrier at the time delivery is attempted, We may end the Contract and clause 13 will apply.
7.3. Delivery of your order will be complete when We deliver the Products to the address you gave us and the Products will be your responsibility from that time.
7.4. You will own the Products once We have received payment in full. However, when you check-out using a payment instalment method, e.g. through a finance provider such as Klarna or Clearpay then alternative terms will apply to you, further information on this is set out in clause 8 below.
7.5. Please note postcode restrictions apply and delivery times and costs may be increased where the Products are shipped outside the UK. Orders placed with Concessionaire Brands can only be delivered within the UK mainland and Northern Ireland. Check your eligibility here.
7.6. Working Days exclude Sunday and Bank Holidays and Saturdays for some Concessionaire Brands.
7.7. If you wish to dispute delivery of your order, you have 28 days starting from the day that the tracking status for you order is updated by the carrier as fulfilled (i.e. updated as delivered to the address set out in the Dispatch Confirmation). If your tracking doesn’t confirm your order has been delivered please note you have 90 days from your last tracking event to contact us. We reserve the right to request evidence, before issuing any refund of the price paid and/or any associated delivery costs.
7.8 Next Day delivery is subject to placing your order before midnight on the date of your order. Next Day delivery excludes all Concessionaire Brands.
7.9 In addition, if you order Products from us for delivery to a destination outside the UK:
(a) your order may be subject to import duties and taxes which are applied when it reaches the delivery destination. Please note that we have no control over these charges and we cannot predict their amount. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order. We will not be liable or responsible if you do not pay any such import duties or taxes;
(b) you must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law; and
(c) please see our Returns Policy for details on returning any Products to us from a destination outside the UK
8.1. The price payable for the Products shall be as shown on our site in pounds sterling (GBP), although please see clauses 8.4 and 8.5 for what happens if We discover an error in the price of any Product you order. Prices advertised on our site include UK VAT at the relevant rate chargeable for the time being, but exclude delivery charges which are payable in addition and shown separately during the checkout process.
8.2. We can change the prices on our site at any time without notice, but changes will not affect orders which We have already accepted. However, if the rate of VAT changes after the date of your order, We will adjust the rate of VAT you pay unless you have already paid for the Products in full before the change in VAT takes effect.
8.3 We accept payment by major debit card and credit cards including Visa, VISA Electron, Mastercard, Maestro, American Express. We also accept payment via Apple Pay (iOS and Chrome only), PayPal, Clearpay, AfterPay (US only) and Klarna. Payment method availability depends on your geographical location. We will show you the available payment methods for your order at checkout.
8.4. You must pay for the Products (including all applicable delivery charges), and We will charge the card you have chosen to use to pay for your order once you reach the final billing page and submit your order. We immediately contact your bank or card issuer for authorisation to take payment from your account. If you are using Clearpay, such payment will be subject to additional terms between you and Clearpay, available at https://www.clearpay.co.uk/en-GB/terms-of-service and these terms may specify when you will own the Products that you purchase in this way. For more information about how Clearpay will handle your personal data see their Privacy Notice, available at https://www.clearpay.co.uk/en-GB/privacy-policy. If you pay using Klarna, such payment will subject to additional terms between you and Klarna, available at available at https://www.klarna.com/uk/terms-and-conditions. See https://www.klarna.com/uk/customer-service for further information about Klarna. For more information about how Klarna will handle your personal data see their Privacy Notice, available at https://www.klarna.com/uk/privacy-notice.
8.5. If We accept and process your order where there is a pricing error that is obvious and unmistakable and which could reasonably have been recognised by you as a mispricing, We may end the Contract, refund to you any sums you have paid under the Contract and require the return of any Products provided to you.
8.6. Your liability to pay for the Product is satisfied once BoohooMAN has received your payment in full in accordance with clause 8.4 above, irrespective of whether the Product is sold by BoohooMAN or a Concessionaire Brand. BoohooMAN is entitled to use the proceeds of your payment at its absolute discretion, to the extent that such use will have no effect on the satisfaction of your liability in relation to your purchase of the Product.
8.7. Official BoohooMAN promotion codes entitle you to an offer on your online order from www.boohooMAN.com. If you wish to apply a voucher code to your order, you must enter the relevant code during the online checkout process. Only one voucher code can be used per order and cannot be used in conjunction with any other promotion or offer. Additional terms and conditions may apply in respect of each voucher code. We reserve the right to decline to accept any voucher code that is invalid for your order or that has expired. There is no cash alternative. Promotion codes and related offers are not open to employees of Debenhams Group and we reserve the right to withdraw them and refuse or restrict any order at any time.
8.8 Unless stated otherwise, promotional offers exclude items sold by partnered brands, Concessionaire Brands and reduced items. Promotional codes do not apply to delivery charges.
9.1. If you are a consumer in the UK or European Economic Area (“EEA”), you have a legal right to cancel a Contract if you change your mind until 14 days after you receive (or someone you nominate receives) the Products, unless the Products are split into several deliveries over different days. In this case you have until 14 days after the day you (or someone you nominate) receives the last Product ordered under that Contract.
9.2. If you wish to cancel a Contract under clause 9.1, you just need to communicate this to us within the timescale set out in clause 9.1. If you wish to cancel a Contract with BoohooMAN, the easiest way to do this is to head over to our contact us page. If you wish to cancel a Contract with a Concessionaire Brand, the easiest way to do this is to contact us by email at customerservices@boohooman.com.
9.3. The right to cancel a Contract under clause 9.1 does not apply to cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken.
9.4. If you cancel a Contract under clause 9.1 after the Products have been dispatched to you, you must return them to us. You must send off the Products within 14 days of telling us that you wish to cancel the Contract. If you wish to cancel a Contract with BoohooMAN, we will not pay the cost of your returns in accordance with the Returns Policy. Please see our Returns Policy for further information about how to return Products to us. If you wish to cancel a Contract with the Concessionaire Brand, you will need to follow the instructions provided in your parcel delivery note. If you do not use this service in accordance with instructions set out in delivery note, then you will be responsible for the cost of returning the Products to us.
10.1. As an alternative to using your rights under clause 9.1, you may wish to return an item using our UK returns service. For further information on returns please see our Returns Policy. The process for returning your Products is dependent on whether the individual item was supplied by Debenhams or by a Concessionaire Brand. In order to check if your individual item is from a Concessionaire Brand, please check our Concessionaire Brand list before returning the Products in line with our Returns Policy.
10.2. If you choose to return the Products using any method other than one of our nominated carriers (available via our UK returns service), you will remain responsible for the Products, including for any loss or damage, until we receive them.
10.3 .Effective from 08.05.2026, you must let us know that you wish to return your item within 21 days of receiving your order. Customers who made a purchase before 08.05.2026 will continue to have 28 days to let us know.
10.4. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or if any item's label or tag has been removed, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. If this happens to you and you think we’ve made a mistake, you can contact us and we will discuss the matter with you further.
10.5. Please note a returns charge of £1.99 per parcel will be deducted from your refund amount. For specified large electrical goods, an additional charge of £50 will be subtracted from your refunded amount to cover the cost of collection.
10.6. You now have the option to select credit as an option for your return instead of a cash refund. If you choose credit, you will receive a 20% uplift to your refund amount, less your returns charge. Please note that your store credit is only valid for a period of 90 days. Please see our Returns Policy for further detail.
10.7. If you wish to return any Product that you have purchased or if you wish to cancel an order for a Product after having used Clearpay or Klarna (a “buy now, pay later” service provider) to pay for the Product (assuming that you are entitled to do so in accordance with this Contract and/or our Returns Policy) we will notify the relevant service provider that you have cancelled or returned your items to us and the relevant service provider will process your full or partial refund as applicable, in accordance with its terms and conditions. Please note that different refund processing times may apply and you should review the applicable terms for your chosen service provider for further information.
10.8. When you purchase BOOHOOMAN Protect It Worry Free Purchase Product, you can initiate returns within seven (7) days after expiration of BoohooMAN standard return window period. For example, if BoohooMAN offers 14 days for returns and you purchase the Worry Free Purchase Product, you shall have an additional 7 days starting from day 15, giving you until day 21 from delivery to initiate a return. BOOHOOMAN Protect It is powered by Seel and purchase will be direct with Seel in accordance with their terms and conditions.
10.9. Seel shall issue you with return shipping labels for all Worry Free Purchase Product returns in accordance with Seel’s standard policies and procedures for processing returns. The return shipping label provided by Seel shall have Seel’s address. You must return the product within seven (7) days from initiating the return request.
10.10. Unless you have separately purchased the Return Shipping add-on product, you shall be solely responsible for the cost of return shipping and any other costs of returning a product under the Worry Free Purchase Product. If you purchased the Return Shipping add-on product, Seel shall cover return shipping costs in accordance with the Return Shipping terms. Seel shall take receipt of each product returned under the Worry Free Purchase Product and inspect the item.
10.11. If you are eligible for a refund under the Seel Return Policy, Seel shall initiate the refund directly to you within two (2) days from when Seel approved the return and refund of the product. The refund amount shall be the entire purchase price of the returned product, plus any associated taxes paid by you, less any cost of return shipping and any other costs of returning the product.
10.12. For full details on returns and items that are excluded from being returned, please see our Returns Policy.
11.1. If you are a consumer in the UK and you cancel your Contract under clause 9.1, We will:
(a) refund you the price you paid for the Products. However, please note that We may reduce your refund to reflect any reduction in the value of the Products if this has been caused by you handling them in a way which would not be permitted in a shop. If We refund you the price paid before We are able to inspect the Products and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount; and
(b) make any refunds due to you by the method you used for payment (subject to you choosing credit as refund option in which case you will receive credit):
(i) 14 days after the day on which We receive the Products back from you or, if earlier, the day on which you provide us with evidence that you have sent the Products back to us; or
(ii) 14 days after you inform us of your decision to cancel the Contract.
11.2. Please see our Returns Policy for more information about returns and refunds.
11.3 You may also have additional rights to terminate Contract under applicable consumer laws.
12.1. If you are a consumer, We are under a legal duty to supply Products that are in conformity with the Contract. Nothing in these terms and conditions will affect your legal rights in relation to Products that are faulty or defective.
12.2. If you consider that any Product We have supplied is faulty or mis-described, please notify us using the contact details set out in clause 9.2.
12.3. If you discover that your Product is faulty after 14 days we reserve the right to request evidence, such as images of the defect, before issuing any refund of the price paid and/or any associated delivery costs.
12.4 You may be entitled to a repair, replacement, or refund where you receive faulty Products, or your Products become faulty. Please let us know as soon as reasonably possible after becoming aware of a fault with your Product. For further information, please see our Returns Policy.
13.1. We may end the Contract at any time by writing to you if:
(a) you do not make any payment to us when it is due;
(b) you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the Products;
(c) you do not, within a reasonable time, allow us to deliver the Products to you, or you are unavailable to receive delivery; or.
(d) if the Products you have ordered are no longer available.
13.2. We may also end the Contract in the circumstances set out in clause 7.2 or clause 8.5.
13.3. If We end the Contract in any of the situations set out in clause 13.1 or 13.2, We will refund any money you have paid in advance for the Products We have not provided but We may deduct or charge you reasonable compensation for the costs We will incur as a result of you breaking the Contract.
Please be careful to ensure you pack your return carefully. We are not responsible for and do not accept any liability for any non-BoohooMAN items that are returned to our distribution centre (including items sold by our Concessionaire Brands), and it is your sole responsibility to ensure you return your products to the correct vendor.
If you believe there are items missing from your order, you must notify us within 14 days of receiving your order. If you do not inform us within 14 days of receiving your order, the order will be deemed delivered.
If We fail to comply with these terms and conditions, We are responsible for loss or damage you suffer that is a foreseeable result of our breach or our failing to use reasonable care and skill, but We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the Contract was made, both We and you knew it might happen.
We only supply the Products for domestic and private use. If you use the Products for any commercial, business or resale purpose, We will have no liability to you for any loss of profit, loss of business, loss of anticipated savings, business interruption or loss of business opportunity.
We do not in any way exclude or limit our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation or any matter for which We may not exclude or limit our liability under any applicable law.
17.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control means any act, event, omission or accident beyond our reasonable control.
17.2. If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract, We will contact you as soon as reasonably possible to notify you and our obligations under the Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, We will arrange a new delivery date with you after the Event Outside Our Control is over.
17.3. You may cancel a Contract affected by an Event Outside Our Control if there is a risk of substantial delay. To cancel a Contract under this clause 17 please contact us using the details set out in clause 9.2.
All and any Intellectual Property Rights in the Products shall be owned by us or our licensors. All such rights are reserved.
19.1. Nothing in these terms and conditions shall affect your rights as a consumer under the applicable law in the jurisdiction in which you are resident.
19.2. We may change these terms and conditions from time to time. The terms and conditions that apply to your Contract will be those that are displayed on our site when you place your order.
19.3. We may transfer our rights and obligations under the Contract to another organisation. We will tell you in writing if this happens and We will ensure that the transfer will not affect your rights under the Contract.
19.4. You may only transfer your rights or your obligations under these terms and conditions or the Contract to another person if We agree in writing.
19.5. Where the Contract relates to Products sold by a Concessionaire Brand, the Contract is between you and the relevant Concessionaire Brand. Alternatively, where the Contract relates to Products sold by BoohooMAN, the Contract is between you and BoohooMAN. No other person shall have any rights to enforce any of its terms.
19.6. Each of the paragraphs of these terms and conditions operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
19.7. If We fail to insist that you perform any of your obligations under these terms and conditions, or if We do not enforce our rights against you, or if We delay in doing so, that will not mean that We have waived our rights against you and will not mean that you do not have to comply with those obligations. If We do waive a default by you, We will only do so in writing, and that will not mean that We will automatically waive any later default by you.
19.8. These terms and conditions are governed by English law. If you are a consumer, this means a Contract for the purchase of Products and any dispute or claim arising out of or in connection with it will be governed by English law, except that if you are not resident in England then English law shall apply only to the extent that it does not override any mandatory laws of the country in which you have your usual place of residence.
19.9. In respect of any dispute or claim relating to a Contract, if you are a consumer you and We both submit to the non-exclusive jurisdiction of the courts of England and Wales, but nothing in this clause shall limit your legal rights to bring actions against us or to require proceedings to take place in the country in which you have your usual place of residence. If you are not a consumer, you and We both submit to the exclusive jurisdiction of the courts of England and Wales.
19.10 These terms and conditions, the Terms of Use, the Privacy Notice, the Refund Policy, any documents they incorporate by reference, and any additional terms you agree to in connection with our site constitute the sole and entire agreement between you and BoohooMAN regarding your purchase of our Products and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the purchase of our Products.
19.11 We may use subcontractors in performing our obligations under this Contract.
19.12 If We have to contact you, we will do so by in writing or telephone, using the contact details you provided to us in your order, unless you have asked us to contact you by any other means. We may also contact you by reply on any social media platform page that you have used to contact us. When we refer in these terms and conditions to "in writing", this includes e-mail.
20.1. You can contact us with any questions, comments, requests or complaints regarding these terms and conditions or our Products, using the details set out in clause 9.2 above.
20.2. If you have any questions, comments, requests or complaints regarding any Product supplied under a Contract with a Concessionaire Brand these should be addressed to customerservices@boohooman.com.
20.3. If you are not satisfied with how We have handled any complaint, you may wish to request that the complaint be referred for alternative dispute resolution (where an independent body considers the facts of the dispute and seeks to resolve it without you having to go to court). Disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform, which can be found here.
20.4 Extended Producer Responsibility: Debenhams is enrolled on the National Register of Producers of Furnishing Components under number FR FR218511_11VFOJ/. This unique identifier certifies that Debenhams, by adhering to Éco-mobilier, is in compliance with its regulatory requirements under Article L541-10–6 of the French Environmental Code.
By purchasing, accepting or using a gift card, you agree to these terms and our Privacy Policy. Gift cards are not regulated payment instruments and do not benefit from statutory protections applicable to such products.
21.1 Purchase and delivery
Gift cards may be purchased on any of the UK brand websites within the Debenhams Group family of brands and redeemed across those sites. They cannot be purchased using another gift card or buy-now-pay-later methods, with the exception of Klarna. Gift cards are delivered to the email address provided at checkout. The purchaser is responsible for providing accurate delivery details. We are not liable for delivery failures caused by incorrect details or factors outside our control. You may select a specific delivery date for your electronic gift card within two years; otherwise, delivery occurs on the date of your order.
21.2 Value and expiry
Gift cards may be purchased and activated for a minimum value of £10 and a maximum value of £250. They are available for immediate use upon purchase and remain valid for redemption at any time prior to the expiry date. Gift cards are valid for 24 months. Your gift card cannot be used after it has expired.
21.3 Redemption To redeem your gift card you must enter the 4-digit PIN provided in the delivery email sent to you or the nominated recipient of the gift card. Gift cards may be used for full or part payment (including Concessionaire Brands sold on our UK sites).
Gift cards may be redeemed on [all products offered by Debenhams Group, except where otherwise state. Gift cards may not be used to purchase state any restricted products or categories.
If the total of your order is above the value of the gift card, you are required to pay the difference for such items using one of our other prescribed payment methods.
If the entire amount on your gift card has not been spent, the remaining balance will be updated and will remain on your gift card to use until expiry.
Your gift card balance can be checked online here.
21.4 Cancellation and refunds The purchaser may cancel a gift card purchase within 14 days of delivery by contacting our customer services team at customerservices@debenhams.com. Any refunds will be made back to the original payment method used to purchase the gift card. Any items purchased using a gift card will be refunded to the gift card first.
21.5 Risk and liability
You are responsible for safeguarding your gift card. We are not liable for lost, stolen, damaged, corrupted, unauthorised or fraudulent use of a gift card, and we may refuse to accept any card that appears tampered with or duplicated. Gift cards cannot be replaced. To the fullest extent permitted by law, gift cards are provided without warranties of any kind. Our sole liability in respect of a faulty card is replacement of that card, and we are not liable for any indirect or consequential loss.
21.6 Third-party sellers If you purchased a gift card from a third‑party seller, the terms on that seller’s website apply to your purchase.
22.1. Membership – BoohooMAN Premier is £9.99. BoohooMAN Premier is valid for 12 months and is only available to individuals residing in the UK. To purchase BoohooMAN Premier click here. Your annual subscription will automatically renew for another 12 month period subsequent to the renewal date. You may opt out of the renewal at any point by providing 30 days notice.
22.2. BoohooMAN Account - you must have a registered BoohooMAN customer account and be logged in to your customer account to use BoohooMAN Premier.
22.3. Availability - BoohooMAN Premier is available for delivery to UK addresses. Please note postcode restrictions apply.
22.4. The service in the following areas may take 3 – 5 working days: Channel Islands, Highlands & Islands of Scotland, Shetlands.
22.5. Minimum Spend – for all subscriptions boohooMAN premier free next-day delivery, standard delivery and Inpost, is available for delivery to UK addresses on orders of £10 or over. We reserve the right to amend the minimum spend order of £10 during the applicable term, provided we give reasonable notice to you. Orders below the spend of £10 will be delivered as free standard delivery.
22.6. Minimum Spend Changes – during your subscription period, we may vary the minimum spend amount. In the event of this, we will provide you with at least 30’ days written notice before any changes come into effect. Should you decide not to continue with your subscription because of the variation to the minimum spend amount, you have the right to terminate your subscription at any time before the minimum spend change takes effect. You will receive a pro-rated refund based on the number of full months left on your subscription.
22.7. Orders – you must place your order in accordance with BoohooMAN’s Next Day Delivery timescales.
22.8. Returns – you shall be entitled to one free return per order during your annual subscription. Any additional items which are subsequently returned to us in respect of the same order shall be at your cost (currently priced at £1.99). BoohooMAN reserves the right to increase the price for additional returns in respect of the same order.
22.9. Delivery - BoohooMAN reserves the right to alter the delivery service valid in this promotion at any time; in this case you will be offered the delivery service available at that time free of charge.
22.10. Exclusions – Our Premium DPD Next Day Delivery is expressly excluded from BoohooMAN Premium.
22.11. Terms & Conditions – Terms & Conditions – You are responsible for using BoohooMAN Premier in accordance with the terms and conditions. BoohooMAN reserves the right to accept or refuse membership and to change any terms and conditions at its discretion. BoohooMAN will inform you of any significant changes to these terms and conditions. All other applicable BoohooMAN terms and conditions apply. Any breach will result in termination of your membership and no refund will be given.
22.12. Personal use only - BoohooMAN Premier is for personal use only.
22.13. Delay outside of our control - BoohooMAN will not be held responsible for any delay or failure to comply with our obligations if the delay or failure arises from any cause which is beyond BoohooMAN’s reasonable control.
22.14. Termination - We may decide to terminate your BoohooMAN annual Premier account and you will be given a prorated refund based on the number of whole months remaining in your membership. We will not give any refund for termination related to conduct that we determine, in our discretion, violates these terms or any applicable law, involves fraud or misuse, or is harmful to BoohooMAN’s interests or another user.
22.15. Postal address - BoohooMAN Premier IS only available for delivery to UK addresses. Please note postcode restrictions apply. The BoohooMAN Premier service in the following areas may take 3–5 working days (rather than “next day”): Channel Islands, Highlands & Islands of Scotland, Shetlands.
22.16. BoohooMAN Premier Perks – BoohooMAN may introduce other temporary perks for members in such as exclusive offers, promotions and free returns. These perks may be cancelled, changes and withdrawn by boohooMAN at any time without notice as they do not form part of the Membership.
22.17. The BoohooMAN Premier service in the following areas may take 3–5 working days (rather than “next day”): Channel Islands, Highlands & Islands of Scotland, Shetlands.