boohooMAN US returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal
For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Please use a trackable service and keep your proof of postage receipt until after your refund is processed.
You've got 28 days to send something back to us from the day you receive it.
Click here to view our full Returns Policy.
Follow the steps below:
1. Repack your items.(These need to be unworn/unwashed/unused and with original tags)
2. Login to our returns portal. You will need your order number and email/last 4 digits of your phone number.
3. Select your preferred return option (Print returns label at home or in store options).
4. Once you have processed your return in the portal you're ready to post it off! Make sure you keep proof of postage!
5. Keep an eye on your return tracking. You'll get an email once we receive your returned item.
Start your return
Please note:
We cannot offer refunds on grooming products, fashion masks or swimwear/underwear if the hygiene seal has been tampered or been broken.Your statutory rights remain unaffected.
You now have the option to choose store credit instead of cash for your returns. Just use the returns portal as usual and select “store credit” as a method of return. Customers who choose store credit will experience a quicker refund process. Sorry, but this option is not available for goods that are faulty and you must contact customer service as usual to return these items.
Any customers who opt for credit return will receive 10% extra on their refund price. The cost of your returns amount will be deducted from the full amount of your refund.
We are sorry, but for any purchase made with full or part store credit & opt for a store credit refund, you will not qualify for the 10% extra refund.
