HOW CAN I TRACK MY ORDER
WHAT ARE MY DELIVERY OPTIONS? (LOCAL & INTERNATIONAL)
| Delivery option | Delivery times | Delivery cost |
|---|---|---|
| Republic of Ireland Standard Delivery | 3 - 4 working days | €3.99 per order |
| Republic of Ireland Next Day Delivery | Next day if ordered before 1pm (Delivery days Monday to Friday) | €7.99 per order |
| UK Standard Delivery | Up to 4 working days (Delivery days Monday to Saturday) | €5.99 per order |
| UK Next Day Delivery | Order before 11pm | €6.99 per order |
| Italy Express | 1-2 business days | €19.99 per order |
| Spain Express | 1-2 business days | €17.99 per order |
| Belgium Express | 1-2 working days | €10.99 per order |
| Danish Standard Delivery | Up to 13 working days | €8.99 per order |
| Denmark Express | 1-2 business days | €14.99 per order |
| Swedish Standard Delivery | Up to 13 working days | €8.99 per order |
| Sweden Express | 1-2 working days | €14.99 per order |
| Norwegian Standard Delivery | Up to 13 working days | €13.99 per order |
| USA Super Saver Delivery | Up to 6 business days | €4.99 per order |
| USA Standard Delivery | Up to 8 business days (5 days metro, 8 days non metro) | €8.99 per order |
| USA Express Delivery | 2 - 3 business days | €14.00 per order |
| Canada Standard Delivery | Up to 10 business days | €8.99 per order |
| Canada Express Delivery | Up to 3 business days | €29.99 per order |
| Australia Standard Delivery | Up to 10 business days (8 days metro, 10 days non metro) | €15.99 per order |
| Australia Express Delivery | Up to 4 business days *metro areas only | €9.99 per order |
| New Zealand Standard Delivery | Up to 10 business days | €8.99 per order |
| New Zealand Express Delivery | Up to 5 working days. Not available for PO Box / Parcel Collect addresses, delivery may take longer in very remote areas | €11.99 per order |
| Netherlands Express | 1-2 working days | €14.99 per order |
NEXT DAY DELIVERY - WHEN WILL I RECEIVE MY ORDER?
| ROI LATEST EXPECTED DELIVERY DATE | |
|---|---|
| Orders placed | Delivered by |
| Monday - Thursday before 1pm | Next working day |
| Thursday 1pm - Friday 1pm | Monday |
| Friday 1pm - Monday 1pm | Tuesday |
| DUBLIN CITY EXPECTED DELIVERY DATE | |
|---|---|
| Orders placed | Delivered by |
| Monday - Thursday before midnight | Next working day |
| Thursday midnight - Friday 8pm | Saturday |
| Friday 8pm - Monday midnight | Tuesday |
Time frames based on working days and excludes weekends and bank holidays.
WILL I BE CHARGED CUSTOMS AND IMPORTS DUTIES?
Depending on the value of your order, your boohoo parcel may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs.
Unfortunately, these charges are out of boohoo’s hands, and vary widely from country to country, so we’re unable to predict what your particular charges may be. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.
WHAT IF NO ONE IS IN?
A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.
