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• Delivery Information

  DELIVERY: IT’S SIMPLE AND EASY
  

  Delivery option	Delivery times	Delivery cost
  Netherlands Standard Delivery	Up to 6 working days	€5,99 per order
  Netherlands Express	1-2 working days	€14,99 per order

  Click here for further information.

  Wähle einen Hermes PaketShop deiner Wahl als Zustelladresse. Dies bietet dem Empfänger die Möglichkeit, das Paket zur gewünschten Zeit abzuholen. Möglich ist dies für Versand im Inland für folgende Paketgrößen: Hermes Päckchen, S, M oder L.

  Halte den Abholcode und deinen Ausweis bereit, wenn du dein Paket abholst.

  Zulässige Ausweisdokumente für die Abholung

  Eine Abholung ist nur mit Vorlage des eigenen EU-Personalausweises, eines EU-Reisepasses oder eines internationalen Reisepasses (gilt für Bürger aus Ländern außerhalb der EU) möglich. Beachte bitte, dass keine Aufenthaltstitel bzw. Aufenthaltsgenehmigungen akzeptiert werden.

  Deine Sendung wird 10 Tage lang im PaketShop gelagert, bevor es an boohoo zurückgeschickt wird.

  Die Lieferung an den PaketShop deiner Wahl erfolgt zwischen 12 und 18 Uhr.

  Du wirst per SMS über den Status deiner Bestellung auf dem Laufenden gehalten.

  Bitte halte dein Ausweisdokument für die Paketabholung bereit.

  Asda to you: Click & Collect to an Asda store near you

  • Simply select an Asda Collection Point near to you.
  • You will receive a confirmation email once your order has been placed.
  • Once your order is ready for collection, you will receive an email and you'll have 9 days to collect.
  • Collect at a time convenient to you: shops are open 7 days a week.

  InPost 24/7 Parcel Locker

  Collect your order from nearly 1,200 InPost lockers nationwide for £3.99.

  All InPost lockers are accessible 24/7 meaning no more queues or waiting in, enabling you to collect your order at your earliest convenience in as little as 7 seconds! Simply choose the locker that’s most convenient for you - whether that’s close to home, work, gym or another place you frequently visit. Your order will be held in the locker for 72 hours.

  All InPost lockers are accessible 24/7! Your order will be held in the locker for 72 hours.

  All InPost Lockers are in well lit, safe and secure areas with ample parking. Locations include supermarkets, petrol forecourts and train stations.

  All InPost Lockers are in well lit, safe and secure areas with ample parking.

  To see how easy it is to collect your order see our video here.

  To see how easy it is to collect your order see our video here.

  Watch Video

• Returns Information

  boohooMAN EUROPEAN & INTERNATIONAL RETURNS

  When returning a parcel please follow the process below. You can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Please use a trackable service and keep your proof of postage receipt until after your refund is processed.

  You've got 28 days to send something back to us from the day you receive it.

  Click here to view our full Returns Policy.

  Follow the steps below:

  1. Repack your items.
  2. Login to our returns portal. You will need your order number and email/last 4 digits of your phone number.
  3. Select your preferred return option (Print returns label at home or in store options).
  4. Once you have processed your return in the portal you're ready to post it off! Make sure you keep proof of postage!
  5. Keep an eye on your return tracking. You'll get an email once we receive your returned item.
  

  Start your return

  Please note: We cannot offer refunds on pierced jewellery, beauty products & fashion masks or swimwear & underwear if the hygiene seal is not in place or has been broken.