We hope you are satisfied with all of your purchases but if you ever need to return an item, you can do so within 14 days from the date your parcel was dispatched.
Please note, we cannot offer refunds on pierced jewellery or on swimwear if the hygiene seal is not in place or has been broken.
boohoo UK returns are ABSOLUTELY FREE and easy! Click the link below to start your return and follow these steps :
Follow the steps below:
1. Select your item(s) you wish to return from your order history
2. Choose your return option by selecting from one of our trusted carriers (including Collect+)
3. Print your returns label
4. Prepare your parcel – Using the original boohoo packaging, fix your downloaded returns label securely onto the outside of your parcel
5. Send off your Return Parcel
Click here to start your return
Please note: Free returns are only available via the returns portal link above. Returns sent using any other method are at the customers own cost and liability.
Click here to view our full Returns Policy.